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碩士 === 元智大學 === 資訊管理學系 === 101 === Maintaining high levels of customer satisfaction is an essential problem for many companies. Communication with internal customers is usually accomplished using electronic documents, but important processes can be delayed if documents are sent to the wrong person....

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Bibliographic Details
Main Authors: Yu-Chuan Huang, 黃莠娟
Other Authors: Liang-Chih Yu
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/27084492841938219677