An Evaluation of 1955 Hotline Policy Implementation: Perspectives of Policy Executors

• Main Authors: Yuan-Ting Chen, 陳媛婷
• Other Authors: Ke-Jeng Lan
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/42218825557239418378

碩士 === 國立中正大學 === 勞工關係學系暨研究所 === 102 === This research conducts in-depth interviews of 12 stakeholders to collect information related to 1955 hotline with respect to degree of objective achievement, accuracy of implementation process, attitude and willingness of policy executors and degree of collaboration among stakeholders. Major findings are the following: 1955 hotline is popular and managed well. Its policy implementation will be maintained. However, its operator personnel designation, recruitment and trainings are not transparent, so local governments are suspicious of their quality. Even though local governments have suffered from huge loading due to 1955 hotline, they confirm the positive role of 1955 hotline. Concerning the communication mechanism among various levels of governments, better integration shall be achieved to ameliorate information asymmetry. Some suggestions are provided: Comprehensive review of the 1955 hotline case processing procedure. Redefine the cooperation mechanism among local governments, police, airport kiosks and the National Immigration Agency. Reconsider the designation and number of implementation executors. Enhance trainings and incentive payment for 1955 hotline operators. Establish an integrated communication mechanism among various levels of governments.