The study of influence factors of retention intention – voluntary rear service staff in air force as example

• Main Authors: Shih-Wei Wang, 王士瑋
• Other Authors: 劉家銘
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/65611399492088237887

碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 102 === With promoting enlistment in the current democratic society, voluntary army system forms the main force of national defense. However, most soldiers retire right after they completed the required period of service. Despite keeping recruit new talents, it is important to discuss the reason of resignation, in order to keep the talents and avoid wastes on training budget of national defense. The main research subjects are rear service staff in air force to discuss the influence factors of willingness of continuous retention. The conceptual structure and outline for expert interview were decided through literature review, with discussion from five subjects leaving their positions over four dimensions of “stress at work”, “work satisfaction”, “organizational commitment” and “social support”, the empirical structure was thus completed. Further, AHP questionnaires were delivered to 20 air force rear service staffs including holding current positions and leaving positions to discuss the influence factors of retention willingness. From the material mentioned, this research adopted AHP to conduct weights analysis on four dimensions and relative influential factors, with considering feedbacks from scholars and experts. This research concluded that in the four dimensions of “stress at work”, “work satisfaction”, “organizational commitment” and “social support.” The most influential dimension is stress at work, and the key factor is “working environment”, “communication mechanism” is the key factor in “work satisfaction”, “career plan” is the key factor in “organizational commitment” while “family support” is the key factors in “social support.”