The Evaluation of ATM Operating Interface Function
碩士 === 中原大學 === 工業與系統工程研究所 === 102 === Due to technological development, the Cyberbank is popularity. But users are accustomed to operating ATM such as withdrawals and transfer for everyday financial transactions. To the financial operations behavior, there is some error rate by the HNCB managem...
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ndltd-TW-102CYCU50300762019-05-15T21:31:56Z http://ndltd.ncl.edu.tw/handle/74246b The Evaluation of ATM Operating Interface Function 自動櫃員機常用操作介面評估 Hung-Chih Chen 陳宏誌 碩士 中原大學 工業與系統工程研究所 102 Due to technological development, the Cyberbank is popularity. But users are accustomed to operating ATM such as withdrawals and transfer for everyday financial transactions. To the financial operations behavior, there is some error rate by the HNCB management department investigation. The purpose of reducing the error rate and improving the interface, we evaluate the interface usability of two ATM which are different from the interface in this study at Chung Yuan Christian University. In this study, we use the eye-tracker to investigate the operation of withdrawals and transfer, evaluating the usability. It is found from the study that the interface of bank B can reduce the error rate of transfer. For the people who had not been operated, bank A interface is easy to feel confused. However, operator don’t have this condition which doesn’t have warning prompt on bank B. Chin-Jung Chao 趙金榮 2014 學位論文 ; thesis 124 zh-TW |
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zh-TW |
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碩士 === 中原大學 === 工業與系統工程研究所 === 102 === Due to technological development, the Cyberbank is popularity. But users are accustomed to operating ATM such as withdrawals and transfer for everyday financial transactions. To the financial operations behavior, there is some error rate by the HNCB management department investigation. The purpose of reducing the error rate and improving the interface, we evaluate the interface usability of two ATM which are different from the interface in this study at Chung Yuan Christian University.
In this study, we use the eye-tracker to investigate the operation of withdrawals and transfer, evaluating the usability.
It is found from the study that the interface of bank B can reduce the error rate of transfer. For the people who had not been operated, bank A interface is easy to feel confused. However, operator don’t have this condition which doesn’t have warning prompt on bank B.
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author2 |
Chin-Jung Chao |
author_facet |
Chin-Jung Chao Hung-Chih Chen 陳宏誌 |
author |
Hung-Chih Chen 陳宏誌 |
spellingShingle |
Hung-Chih Chen 陳宏誌 The Evaluation of ATM Operating Interface Function |
author_sort |
Hung-Chih Chen |
title |
The Evaluation of ATM Operating Interface Function |
title_short |
The Evaluation of ATM Operating Interface Function |
title_full |
The Evaluation of ATM Operating Interface Function |
title_fullStr |
The Evaluation of ATM Operating Interface Function |
title_full_unstemmed |
The Evaluation of ATM Operating Interface Function |
title_sort |
evaluation of atm operating interface function |
publishDate |
2014 |
url |
http://ndltd.ncl.edu.tw/handle/74246b |
work_keys_str_mv |
AT hungchihchen theevaluationofatmoperatinginterfacefunction AT chénhóngzhì theevaluationofatmoperatinginterfacefunction AT hungchihchen zìdòngguìyuánjīchángyòngcāozuòjièmiànpínggū AT chénhóngzhì zìdòngguìyuánjīchángyòngcāozuòjièmiànpínggū AT hungchihchen evaluationofatmoperatinginterfacefunction AT chénhóngzhì evaluationofatmoperatinginterfacefunction |
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