The Factors Affecting Customer Satisfaction of International Payment by Letter of Credit – A Case Study of Asia Commercial Bank in Ho Chi Minh City, Vietnam

碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 102 === These days all the banks are realizing the significance of customer – centered philosophies. One of the key challenges of them is how they manage service quality which holds a great importantce to customer satisfication. The purpose of this thesis i...

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Bibliographic Details
Main Authors: Nguyen Thi Thuy Trang, 阮氏署莊
Other Authors: Shao-Hsi Chung
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/97937793657787657267

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