A Study of Satisfaction Survey of eTag Distance-Based Toll System

• Main Authors: Yang HuiChing, 楊蕙璟
• Other Authors: 朱興中
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/14913362085310422816

碩士 === 國立嘉義大學 === 行銷與運籌學系研究所 === 102 === Distance-Based Toll System was officially launched on December 30, 2013, following the removal of the original electronic tollbooths. The same toll charge is applied to different distances regardless of travel distance, which means that fairness in payment does not exist. Moreover, due to interchanges between toll stations, many short trips do not require a toll for freeway use. To achieve fairness in the freeway toll policy, Taiwan is expected to move from the current per-entry-based toll collection system to a distance-based electronic toll collection system. This change will allow for fairness in freeway usage and payment. This paper applies the contingent valuation method to investigate and estimate the toll rate that freeway drivers are willing-to-pay for each unit of distance they travel, after switching from per-entry based to distance-based tolling system. The estimation results show that average willingness to pay a toll two years later is 10% higher than the current rate compact car, full-size car and trailer. Future studies could further investigate the correlation, so as to provide more insights for government decision making.