The Effectiveness of Job Characteristics, Job Satifications and Coaching Skills on Retentive in Dispatched Manpower Customer Service - C Telecom Co. as an Example

• Main Authors: Mei-Ling Chen, 陳美玲
• Other Authors: Chie-Bein Chen
• Format: Others
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/r9p544

碩士 === 國立東華大學 === 國際企業學系 === 102 === The focus of this study is based on point of view of to send agency (or company) and the research target of dispatch personnel. Questionnaires and data collection for the case company from its north, central and south district. This study describes the use of statistical analysis, reliability analysis, validity analysis and structural equation model analysis to verify whether the hypnoses are true or not? In order to explore the different operating characteristics remain to dispatch personnel intention and analyze the effects of various factors affecting willingness to remain intention. We also tried from the different job characteristics to figure out how job satisfaction and coaching skills affect the willingness of the dispatch staffs to remain intention. Thus, the evident providing specific recommendations for dispatch agencies, to send agency to improve the current human predicament gap. The conclusions and recommendations can provide to major corporate and public sector in the use of manpower dispatch reference.