A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers
碩士 === 南華大學 === 旅遊管理學系旅遊管理碩士班 === 102 === The study is mainly about loosening tendons of health care, discussing life style, quality of service, experience value and customer satisfaction by using correlation analysis and regression for statistical analysis. The results showed that: 1. The study f...
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ndltd-TW-102NHU007200132016-02-21T04:21:02Z http://ndltd.ncl.edu.tw/handle/36212516905883026155 A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers 鬆筋保健消費者的生活型態、服務品質、體驗價值與滿意度影響關係之研究 Chun-Yen Cheng 鄭俊彥 碩士 南華大學 旅遊管理學系旅遊管理碩士班 102 The study is mainly about loosening tendons of health care, discussing life style, quality of service, experience value and customer satisfaction by using correlation analysis and regression for statistical analysis. The results showed that: 1. The study found that lifestyle and quality of service are significantly related between experience value and customer satisfaction; 2. Relevance among life style, experience value, quality of service and customer satisfaction, which have positive impacts. The experience value significantly affects on customer satisfaction are supported. Therefore, life style and quality of service have neutral affects on customer satisfaction through experiential value. Kai-Wayne Chuang 莊鎧溫 2014 學位論文 ; thesis 79 zh-TW |
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碩士 === 南華大學 === 旅遊管理學系旅遊管理碩士班 === 102 === The study is mainly about loosening tendons of health care, discussing life style, quality of service, experience value and customer satisfaction by using correlation analysis and regression for statistical analysis. The results showed that: 1. The study found that lifestyle and quality of service are significantly related between experience value and customer satisfaction; 2. Relevance among life style, experience value, quality of service and customer satisfaction, which have positive impacts. The experience value significantly affects on customer satisfaction are supported. Therefore, life style and quality of service have neutral affects on customer satisfaction through experiential value.
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author2 |
Kai-Wayne Chuang |
author_facet |
Kai-Wayne Chuang Chun-Yen Cheng 鄭俊彥 |
author |
Chun-Yen Cheng 鄭俊彥 |
spellingShingle |
Chun-Yen Cheng 鄭俊彥 A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
author_sort |
Chun-Yen Cheng |
title |
A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
title_short |
A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
title_full |
A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
title_fullStr |
A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
title_full_unstemmed |
A Study of the Relationshap among Life Style, Quality of Service, Experience Value and Satisfaction for Loose Tendons Care Consumers |
title_sort |
study of the relationshap among life style, quality of service, experience value and satisfaction for loose tendons care consumers |
publishDate |
2014 |
url |
http://ndltd.ncl.edu.tw/handle/36212516905883026155 |
work_keys_str_mv |
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