The Effect between Service Innovation and Customer Satisfaction – Transmitters as Mediators
碩士 === 國立宜蘭大學 === 應用經濟與管理學系經營管理碩士班 === 102 === Previous researches support the argument that service innovation may help to boost Customer Satisfaction. Transmitters play an important role because transmitters will affect customer satisfaction, but this issue hasn’t been attention yet. This study ai...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qya2zc |