The Study of Relationship between Emotional Labor and Job Satisfaction of Service Employees based on the Food and Beverage Industry on Dramaturgical Theory
碩士 === 國立高雄餐旅大學 === 餐旅管理研究所 === 102 === Food and Beverage Industry has grown fast and competitive over the years. As a result, the entrepreneurs are trying to focus more on the service aspect to emphasize service employee’s emotional labor. Therefore, service employees need not only professional ski...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63356526057131909534 |