The Influence of Leadership Style on Restaurant Service Sabotage Behaviors

碩士 === 國立高雄餐旅大學 === 餐旅管理研究所 === 102 === Service sabotage is a prevalent phenomenon in the restaurant industry and severely impacts on service quality. In order to avoid the occurrence of sabotage behaviors, previous studies about service sabotage on leadership indicated that the greater the employee...

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Bibliographic Details
Main Authors: Wei-Ling Liu, 劉韋伶
Other Authors: Lou-Hon Sun
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/87009081588569028397