The Influence of Leadership Style on Restaurant Service Sabotage Behaviors
碩士 === 國立高雄餐旅大學 === 餐旅管理研究所 === 102 === Service sabotage is a prevalent phenomenon in the restaurant industry and severely impacts on service quality. In order to avoid the occurrence of sabotage behaviors, previous studies about service sabotage on leadership indicated that the greater the employee...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/87009081588569028397 |