Integrating Psychological and Physiological Techniques to Measure and Improve Usability: an Empirical Study on Health Management Sport Applied Product

碩士 === 國立清華大學 === 工業工程與工程管理學系 === 102 === People might found it is hard to continue using the products or equipment in health improving or maintaining purpose because they feel bored or tired of using them. The reason for this problem was bad usability. It is an important issue for developing method...

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Bibliographic Details
Main Authors: Cheng, Wei-Ying, 鄭瑋盈
Other Authors: Chiu, Ming-Chuan
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/4g4v9t
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Summary:碩士 === 國立清華大學 === 工業工程與工程管理學系 === 102 === People might found it is hard to continue using the products or equipment in health improving or maintaining purpose because they feel bored or tired of using them. The reason for this problem was bad usability. It is an important issue for developing method or techniques to evaluate usability. As Jay et al. (2008) concluded, there were five techniques for evaluating usability and they were using questionnaires, screen captured scene, eye activity data, activity observation and interviewing. And based on our literature review, we customized a psychological usability questionnaire which considered effectiveness, efficiency, satisfaction, error-prevention, learnability, sociability, and mental workload, generating a tool meant to reveal the subjective cognition of product usability. This research develops an approach for measuring the usability of a motion-related health management product by using psychological data gathered from questionnaires and physiological data gathered from a heart rate sensor and an eye tracking device. Our analysis shows that the psychological data and physiological data tends consistent when the cognition appears to be positive on usability. The finding and suggestions enable motion sports designer guidelines to reduce the deviation of exercise effectiveness and efficiency of visual information receiving so that could improve the usability of their products.