The Relationships among Bank Employees’ Job Resourcefulness, Person-Job Fit, and Job Engagement

碩士 === 國立臺中科技大學 === 企業管理系事業經營碩士班 === 102 === In the age of globalization and competitiveness, financial environment around the whole world changes fiercely; banking has evolved into a profession that deals not only the basic deposit and withdraw means but complete financial planning and strategy for...

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Bibliographic Details
Main Authors: Hsiao-Chin, Teng, 鄧筱芹
Other Authors: 顏昌華
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/42nr5v
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Summary:碩士 === 國立臺中科技大學 === 企業管理系事業經營碩士班 === 102 === In the age of globalization and competitiveness, financial environment around the whole world changes fiercely; banking has evolved into a profession that deals not only the basic deposit and withdraw means but complete financial planning and strategy for customers. In order to improve the bank’s competition, the training is very crucial. That way all bank’s employee can understand their job duties fully and overcome difficulties with an enthusiastic altitude towards work. Recent years, the banking industry has put a tremendous emphasis on the job resourcefulness of bank’s employee and expects the employees can handle their job and face the challenges in the competitive environment. Accordingly, the purpose of this study is to investigate the relationships among job resourcefulness, person-job fit and job engagement as well as to understand whether person-job fit mediates the relationship between job resourcefulness and job engagement. Samples of this study were bank employees collected by convenience sampling through questionnaires. The 338 questionnaires were returned. The empirical results of this study are as follow. First, job resourcefulness is positively related to bank employees’ job engagement. Second, job resourcefulness is positively related to person-job fit. Third, person-job fit is positively related to job engagement. At last, person-job fit partially mediates the relationship between job resourcefulness and job engagement. According to the results, the research suggests that human resource managers in recruiting and selecting process should evaluate not only the test scores but also personality traits to determine whether the candidate has the quality of being job resourcefulness. Human resource practices could strengthen the employees’ training and establish the regulations of reward to improve the employees’ job vigor, and make them fully understand the content and target of their job to prove their job engagement.