The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry
碩士 === 南台科技大學 === 企業管理系 === 102 === The study is the technical paper transformed from the project of industry-academic cooperation, which uses Competency Interview and DACUM to investigate the construction of competency model for the F&B servers in tourist industry so as to programme its trainin...
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ndltd-TW-102STUT81210442019-05-15T21:43:12Z http://ndltd.ncl.edu.tw/handle/fqdfc3 The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry 職能模式與訓練套件之建構-以觀光旅遊業餐飲服務員為例 Wang,Chin-Chyun 王治群 碩士 南台科技大學 企業管理系 102 The study is the technical paper transformed from the project of industry-academic cooperation, which uses Competency Interview and DACUM to investigate the construction of competency model for the F&B servers in tourist industry so as to programme its training packages. The past studies on competency respectively explore the interactions of competence for the hospitality industry, staff training and occupation development; nevertheless F&B servers have not been looked into adequately. The study by the extension of the competency model for the F&B servers combines the interviews with practitioners to not only form its training packages but also design its learning maps. Because of the nature constraint on the industry, however, the whole picture about the competency fails to be completely rendered. 黃培文 103 學位論文 ; thesis 93 zh-TW |
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碩士 === 南台科技大學 === 企業管理系 === 102 === The study is the technical paper transformed from the project of industry-academic cooperation, which uses Competency Interview and DACUM to investigate the construction of competency model for the F&B servers in tourist industry so as to programme its training packages. The past studies on competency respectively explore the interactions of competence for the hospitality industry, staff training and occupation development; nevertheless F&B servers have not been looked into adequately. The study by the extension of the competency model for the F&B servers combines the interviews with practitioners to not only form its training packages but also design its learning maps. Because of the nature constraint on the industry, however, the whole picture about the competency fails to be completely rendered.
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黃培文 |
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黃培文 Wang,Chin-Chyun 王治群 |
author |
Wang,Chin-Chyun 王治群 |
spellingShingle |
Wang,Chin-Chyun 王治群 The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
author_sort |
Wang,Chin-Chyun |
title |
The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
title_short |
The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
title_full |
The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
title_fullStr |
The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
title_full_unstemmed |
The Construction of Competency Model and Training Packages: A Case Study of F&B Servers in the Tourist Industry |
title_sort |
construction of competency model and training packages: a case study of f&b servers in the tourist industry |
publishDate |
103 |
url |
http://ndltd.ncl.edu.tw/handle/fqdfc3 |
work_keys_str_mv |
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