| Summary: | 碩士 === 大葉大學 === 工業工程與管理學系 === 103 === Under the influence of globalization and internationalization in recent years, enterprises face more transnational competitions and threats. The introduction of ERP system has become the tendency for enterprises to integrate their internal resources and enhance competitiveness. Therefore, this study built a method to appraise and select ERP system, expecting the selected ERP system to meet enterprises’ own characteristics and achieving the increase of enterprise competitiveness.
This study organized the selection criteria for ERP system supplier through collecting the relevant literature; based on case analysis, the study adopted Fuzzy analytic hierarchy process (FAHP) to calculate weight value of each selection criteria, and then integrate weight value with VIKOR method for ranking each supplier candidate in accordance with individual score to select appropriate supplier. This objective valuation approach is provided for decision maker’s reference in the process of the introduction of ERP system.
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