The Study of Relationship among Servant Leadership, Psychological Empowerment and Career Satisfaction：The Case of National Taxation Bureau of Kaohsiung, Ministry of Finance

• Main Authors: Tian-Wang Huang, 黃添旺
• Other Authors: Jie-Tsuen Huang
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/21278707609682442474

碩士 === 國立高雄應用科技大學 === 人力資源發展系碩士班 === 103 === Along with the complexity of the tax administration, factors impacting employees’ career satisfaction are very important issues for the tax authorities. Consequently, this study targets on employees working in National Taxation Bureau of Kaohsiung, Ministry of Finance, and explores the impact of servant leadership and psychological empowerment on career satisfaction. The research method is the approach of questionnaire survey. A total of 403 questionnaires were distributed and 317 valid questionnaires were returned, with the effective rate of 78.7%. The collected data were analyzed by descriptive statistics, factor analysis, Pearson correlation and hierarchical regression analysis, etc. The results are showed as follows: 1. Servant leadership and its factors, vision and trust, have a positive significant impact on career satisfaction. 2. Servant leadership and its factors, empowerment, vision and trust, have a positive significant impact on psychological empowerment. 3. Psychological empowerment has a positive significant impact on career satisfaction. 4. Psychological empowerment partially mediates the relationship between servant leadership (and its factor vision) and career satisfaction, but completely mediates the relationship between factor trust of servant leadership and career satisfaction.