Applying Quality Control Tools in the Enhancement of Hospital Service Quality–Using a Regional Hospital in Taipei City as an Example
碩士 === 國立成功大學 === 高階管理碩士在職專班(EMBA) === 103 === Enhancing the overall quality of hospital services for achieving customer satisfaction and loyalty is an important issue in today’s competitive medical market. This research is aimed to apply quality control tools in Six Sigma to improve the quality o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/efsrnp |