Requirements of Service Quality for Low-Cost Carriers in Taiwan Market

碩士 === 國立交通大學 === 運輸與物流管理學系 === 103 === Since Low-Cost Carrier (LCC) has started to run business in Taiwan market, it is important to know the customers’ requirement of the service provided by LCCs and define the service quality, which can make a contribution to the improvement of customer satisfact...

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Bibliographic Details
Main Authors: Hsiao, Chih-Ying, 蕭志穎
Other Authors: Wang, Jin-Yuan
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/38973278962899102812