Summary: | 碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 103 === Porn industry has existed since ancient times, the right to divert planning to better meet the interests of society and the public expect. We hope that through this study, let the public for special hotel industry has a detailed understanding of the treatment given in a reasonable hotel public relations and positive view. The study is based on qualitative research as the main, for the hotel hostess for the interview subject, in-depth interviews, analysis and interviews done description.
According to the interview can be found when the hotel hostess had higher mosaic work, the sense of accomplishment they get from work in and dependence on brokers and so the meet, the natural increase of job satisfaction, and improve work performance. The organization mosaic high, their job satisfaction is higher, the lower the turnover rate, the more no intention to leave. Furthermore, the organization also found that emotional commitment of employees strongest reaction, the higher the degree of emotional dependence, lower turnover intentions.
In the future research, you can partition the hotel public relations research, North, Central, Southern, country due to local customs differ in management will have a different business model, and the hotel industry more with local forces combine, future research may pay more attention to increase pluralism and diversity research.
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