Give More, get less? The Impact of Different Service Quality Level to Customers Loyalty
碩士 === 國立中山大學 === 人力資源管理研究所 === 103 === Most research results indicated the service quality is an important factor to affect customer loyalty. Companies always seek to enhance the service quality to prevent from losting their customers, they even set up “customer always comes first” as their busines...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/89018478071368011635 |