| Summary: | 碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 103 === In 2013, Executive Yuan General Department of Personnel Administration is focused on the work of its performance indicators achievement rates. No matter the private enterprise or a public authority, the employees have to face more efficient and user-friendly service at large, how to make employees feel satisfied in their work for the organization and then spontaneously engage in effective behavior seems more important.
This study explored the relationship among workload, work family conflict, family work conflict, and Job satisfaction. Purposive sampling was used to draw sample from the Taichung City Government. A total of 400 questionnaires were rent to the sample and 375 valid questionnairs were collected. The statistical methods such as descriptive statistic, reliability analysis, validity analysis, ANOVA and hierarchical regression were used to analyze the data. The results reveal that workload, work-family conflict, family-work conflict are negatively associated with job satisfaction. Work-family conflict may complete mediating effect on the relationship between workload and job satisfaction. Family-work conflict has a partial mediating effect on the relationship between workload and job satisfaction.
Keyword: workload, work-family conflict, family-work conflict, job satisfaction
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