Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example
碩士 === 國立臺灣大學 === 臺大-復旦EMBA境外專班 === 103 === With China''s rapid economic and social development, enhancement of people''s environmental awareness, as well as increased social attention from all walks of life on water resources and water environment, domestic water...
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ndltd-TW-103NTU054570092019-05-15T21:59:31Z http://ndltd.ncl.edu.tw/handle/z525st Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example 水務行業被兼併企業員工工作滿意度研究—以JSSW公司為例 Yun-Qing Peng 彭雲清 碩士 國立臺灣大學 臺大-復旦EMBA境外專班 103 With China''s rapid economic and social development, enhancement of people''s environmental awareness, as well as increased social attention from all walks of life on water resources and water environment, domestic water industry has entered a rapid development stage. Domestic water industry is fragmented now; fierce competition is formed by giant international water companies, large state-owned water group, and private capital enterprises. The focus of competition has also converted from initial capital competition to comprehensive competition of capital, operating capacity, service level and social responsibility. Water industry is public welfare social undertakings, so the society always maintains high attention on the safety and service level of water supply. Employees are directly involved in water production and customer service, therefore, acquiring their satisfaction is quite important to ensure the safety and service level of water supply. Through research on employees’ job satisfaction status of three affiliated companies at different period, this paper analyzes key factors of employees’ job satisfaction and puts forward measures of improving employees’ job satisfaction based on survey results, this further enriches the theoretical and practical study of employees’ job satisfaction. JSSW Company is a regional branch of a state-owned large-scale water group. This paper conducts random sampling questionnaire survey on employees’ job satisfaction of three acquired affiliated companies, which are HA Company (acquired in 2006), LA Company (acquired in 2008), and SY Company (acquired in 2010); adopts Likert 5-point scale to analyze the relationship between job satisfaction and demographic variables, six dimensions of job satisfaction (compensation benefit, work environment, superior leadership behavior, development space, corporate culture and turnover intention). The questionnaire survey distributed 400 questionnaires in total, 380 questionnaires were recovered and 356 effective questionnaires were confirmed. According to analysis results, overall employees’ employees’ job satisfaction of HA Company, LY Company and SY Company are 4.6756, 3.7042 and 4.1714 respectively. In view of survey results, this paper puts forward several suggestions and measures from five aspects, which are improving employees'' compensation benefit satisfaction, creating broad space for development, enhancing corporate culture recognition, providing satisfying work environment, improving supervisor leadership behavior. The innovation of this paper lies in adopting Likert 5-point scale to survey employee job satisfaction, analyzing job satisfaction of three affiliated companies acquired at different times. This paper finds out the bottlenecks affecting employee job satisfaction, and proposes feasible improvement measures for J Company on how to enhance internal management and culture construction, which has positive impact for improving management level and culture soft power. 黃崇興 2014 學位論文 ; thesis 58 zh-TW |
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碩士 === 國立臺灣大學 === 臺大-復旦EMBA境外專班 === 103 === With China''s rapid economic and social development, enhancement of people''s environmental awareness, as well as increased social attention from all walks of life on water resources and water environment, domestic water industry has entered a rapid development stage. Domestic water industry is fragmented now; fierce competition is formed by giant international water companies, large state-owned water group, and private capital enterprises. The focus of competition has also converted from initial capital competition to comprehensive competition of capital, operating capacity, service level and social responsibility. Water industry is public welfare social undertakings, so the society always maintains high attention on the safety and service level of water supply. Employees are directly involved in water production and customer service, therefore, acquiring their satisfaction is quite important to ensure the safety and service level of water supply. Through research on employees’ job satisfaction status of three affiliated companies at different period, this paper analyzes key factors of employees’ job satisfaction and puts forward measures of improving employees’ job satisfaction based on survey results, this further enriches the theoretical and practical study of employees’ job satisfaction.
JSSW Company is a regional branch of a state-owned large-scale water group. This paper conducts random sampling questionnaire survey on employees’ job satisfaction of three acquired affiliated companies, which are HA Company (acquired in 2006), LA Company (acquired in 2008), and SY Company (acquired in 2010); adopts Likert 5-point scale to analyze the relationship between job satisfaction and demographic variables, six dimensions of job satisfaction (compensation benefit, work environment, superior leadership behavior, development space, corporate culture and turnover intention). The questionnaire survey distributed 400 questionnaires in total, 380 questionnaires were recovered and 356 effective questionnaires were confirmed. According to analysis results, overall employees’ employees’ job satisfaction of HA Company, LY Company and SY Company are 4.6756, 3.7042 and 4.1714 respectively. In view of survey results, this paper puts forward several suggestions and measures from five aspects, which are improving employees'' compensation benefit satisfaction, creating broad space for development, enhancing corporate culture recognition, providing satisfying work environment, improving supervisor leadership behavior.
The innovation of this paper lies in adopting Likert 5-point scale to survey employee job satisfaction, analyzing job satisfaction of three affiliated companies acquired at different times. This paper finds out the bottlenecks affecting employee job satisfaction, and proposes feasible improvement measures for J Company on how to enhance internal management and culture construction, which has positive impact for improving management level and culture soft power.
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author2 |
黃崇興 |
author_facet |
黃崇興 Yun-Qing Peng 彭雲清 |
author |
Yun-Qing Peng 彭雲清 |
spellingShingle |
Yun-Qing Peng 彭雲清 Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
author_sort |
Yun-Qing Peng |
title |
Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
title_short |
Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
title_full |
Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
title_fullStr |
Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
title_full_unstemmed |
Study on Employees’ Job Satisfaction of Merged Company in Water Industry— Taking JSSW Company as an Example |
title_sort |
study on employees’ job satisfaction of merged company in water industry— taking jssw company as an example |
publishDate |
2014 |
url |
http://ndltd.ncl.edu.tw/handle/z525st |
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