IT Governance Balancing Global Integration and Local Responsiveness for Multinational Companies

• Main Authors: Ju-Long Liao, 廖如龍
• Other Authors: TC Chou
• Format: Others
• Language: en_US
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/67670333153216037393

博士 === 國立臺灣科技大學 === 管理研究所 === 103 === Balancing global integration and local responsiveness (I-R) is becoming critical for multinational enterprises (MNEs). In considering information technology’s (IT) supporting role for I-R, an in-depth case study of a leading Taiwanese global network manufacturer was conducted. A virtuous cycle model with dual fit was developed to link the research in I-R, governance framework on headquarter-subsidiaries corporation relationship and IT governance mechanisms to achieve the MNEs’ global strategy and respond agilely to the environmental change. Practical arrangements and critical mechanisms were derived to develop the dual-fit model, which explores factors such as structure redesign and value-creation modular design as structural arrangements. In addition, four critical mechanisms to achieve the dual-fit model—including ambidexterity capabilities, organizational configuration design, modular structure reconfiguration design, and adaptive IT co-management—were suggested. Since few studies report the practices of achieving I-R, governance framework on headquarter-subsidiaries corporation relationship and how IT governance should adjust simultaneously, this study makes a contribution toward knowledge in this subject area.