The relation of service innovation with customer satisfaction and consumer value – An example of T company
碩士 === 元智大學 === 管理碩士在職專班 === 103 === This study aims to examine the relationships among Service Innovation, Consumer Value and Customer Satisfaction.The author hopes to explore the impact of customer satisfaction while Taiwan High Speed Rail (THSRC) provided innovated services and delivered consumer...
Main Authors: | Hui-Yi Wang, 王慧怡 |
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Other Authors: | Chih-Hung Hsieh |
Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/dkf425 |
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