Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry
碩士 === 中原大學 === 企業管理研究所 === 104 === Sapphire substrate manufacturing is of the most upstream material component field in the LED industry chain. The surface processing quality of sapphire substrate directly affects the backend LED illumination and therefore it makes sapphire substrate manufacturin...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/8a3p7e |
id |
ndltd-TW-104CYCU5121025 |
---|---|
record_format |
oai_dc |
collection |
NDLTD |
language |
zh-TW |
format |
Others
|
sources |
NDLTD |
description |
碩士 === 中原大學 === 企業管理研究所 === 104 === Sapphire substrate manufacturing is of the most upstream material component field in the LED industry chain. The surface processing quality of sapphire substrate directly affects the backend LED illumination and therefore it makes sapphire substrate manufacturing the most critical part in the LED industry chain. With the high demand of LED from China, the demand of sapphire substrate is also growing positively, which forms a trend and provides Taiwan an oppurtinity for industry layouting regarding LED component and illumination.
Based on the LED industry recruitment information released by the government units, the difficulties of recruitment appear to be low employment of the youth, professional talent shortage, insufficient talent due to poaching and lack of professional ability, which show that the LED industry is focusing on the talents with related experience as the most preferred recruiting objects ofr talent recruiting. Enterprises'' survival and competitiveness depend on maintaining normal production and continuous innovation, research and development of product which keep the enterprise from being eliminated by the market before it can further innovate and develop leading-market products. Therefore, the key talents with professional ability of maintenance, research, innovation and improvement are essential for enterprise''s survival and sustainable development. In fact, there is an intangible psychological contract between an employee and the enterprise, from which it generates a link between both parties and is of great meaning for the willingness of the employee''s retention. Employees and enterprises or organizations have their own pychological contracts, but what is worth of exploration is on the key points that are concerned. Based on the importance of psychological contract and the possible influence of R&;D staff''s retention in the sapphire substrate manufacturing, this research explored the key factors in the psychological contract which influence employee''s retention through the R&;D staff, who represent employees and the R&;D supervisors, who represent organizations. The differences between both parties were further explored to offer a reference of talent retention strategy for the industry.
Through literature review, this research introduced Delphi technique to interview industrial experts and built a suitable research architecture for employee retention of sapphire substrate manufacturing. DEMATEL and ANP were used to analyze the questionnaires of respondents. The research result shows that, from the employees'' psychological contract perspective, the key codes that affect employee''s retention are "enterprise with competitive advantage", "sense of achievement", "long-term employment in enterprise", "promotion", "performance payment", "welfare" and "loyalty"; from the organizations'' psychological contract perspective, the key codes include "enterprise with competitive advantage", "innovative research and development ability", "promotion", "performance payment", "welfare" and "long-term employment in enterprise". What is interesting is that R&;D supervisors in enterprises do not consider "loyalty" and "sense of achievement" as the key codes that affect retention willingness but "innovative research and development ability" is. Besides, enterprises shall take more responsibility, that is, to pay more attention on the organization''s psychological contract for promoting the retention willingness of R&;D staff.
Furthermore, the cause and effect diagram shows that both employees and organizations consider builidng the "enterprise with competitive advantage" is an improtant source for promoting the retention willingness of R&;D staff. For the organization, the data reveals that "promotion", "performance payment" and "innovative research and development ability" are the key codes affecting mostly the enterprises with competitive advantage, while "welfare", "loyalty" and "performance payment" are the key codes affecting mostly the enterprises with competitive advantage from employee''s perspective. Therefore, this research contributes in the R&;D staff''s retention in sapphire substrate manufacturing by proposing some development strategies such as "construct a talent-appealing promotion system", "construct a competitive performance payment system", "construct a complete welfare system", "construct innovative R&;D teams" and "improve employee''s loyalty", to effectively improve the superiority and competitiveness of enterprise.
|
author2 |
Yi-Chung Hu |
author_facet |
Yi-Chung Hu Tai-Ling Huang 黃黛玲 |
author |
Tai-Ling Huang 黃黛玲 |
spellingShingle |
Tai-Ling Huang 黃黛玲 Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
author_sort |
Tai-Ling Huang |
title |
Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
title_short |
Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
title_full |
Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
title_fullStr |
Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
title_full_unstemmed |
Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry |
title_sort |
analyzing key factors of affecting employee retention by psychological contract-a case study of r &; d staff in the sapphire substrate industry |
publishDate |
2016 |
url |
http://ndltd.ncl.edu.tw/handle/8a3p7e |
work_keys_str_mv |
AT tailinghuang analyzingkeyfactorsofaffectingemployeeretentionbypsychologicalcontractacasestudyofrdstaffinthesapphiresubstrateindustry AT huángdàilíng analyzingkeyfactorsofaffectingemployeeretentionbypsychologicalcontractacasestudyofrdstaffinthesapphiresubstrateindustry AT tailinghuang xīnlǐqìyuēzhōngyǐngxiǎngyuángōngliúrènzhīguānjiànyīnsùyǐlánbǎoshíjībǎnzhìzàoyèyánfārényuánwèilì AT huángdàilíng xīnlǐqìyuēzhōngyǐngxiǎngyuángōngliúrènzhīguānjiànyīnsùyǐlánbǎoshíjībǎnzhìzàoyèyánfārényuánwèilì |
_version_ |
1719134497503444992 |
spelling |
ndltd-TW-104CYCU51210252019-05-15T22:43:14Z http://ndltd.ncl.edu.tw/handle/8a3p7e Analyzing Key Factors of Affecting Employee Retention by Psychological Contract-A Case Study of R &; D Staff in the Sapphire Substrate Industry 心理契約中影響員工留任之關鍵因素-以藍寶石基板製造業研發人員為例 Tai-Ling Huang 黃黛玲 碩士 中原大學 企業管理研究所 104 Sapphire substrate manufacturing is of the most upstream material component field in the LED industry chain. The surface processing quality of sapphire substrate directly affects the backend LED illumination and therefore it makes sapphire substrate manufacturing the most critical part in the LED industry chain. With the high demand of LED from China, the demand of sapphire substrate is also growing positively, which forms a trend and provides Taiwan an oppurtinity for industry layouting regarding LED component and illumination. Based on the LED industry recruitment information released by the government units, the difficulties of recruitment appear to be low employment of the youth, professional talent shortage, insufficient talent due to poaching and lack of professional ability, which show that the LED industry is focusing on the talents with related experience as the most preferred recruiting objects ofr talent recruiting. Enterprises'' survival and competitiveness depend on maintaining normal production and continuous innovation, research and development of product which keep the enterprise from being eliminated by the market before it can further innovate and develop leading-market products. Therefore, the key talents with professional ability of maintenance, research, innovation and improvement are essential for enterprise''s survival and sustainable development. In fact, there is an intangible psychological contract between an employee and the enterprise, from which it generates a link between both parties and is of great meaning for the willingness of the employee''s retention. Employees and enterprises or organizations have their own pychological contracts, but what is worth of exploration is on the key points that are concerned. Based on the importance of psychological contract and the possible influence of R&;D staff''s retention in the sapphire substrate manufacturing, this research explored the key factors in the psychological contract which influence employee''s retention through the R&;D staff, who represent employees and the R&;D supervisors, who represent organizations. The differences between both parties were further explored to offer a reference of talent retention strategy for the industry. Through literature review, this research introduced Delphi technique to interview industrial experts and built a suitable research architecture for employee retention of sapphire substrate manufacturing. DEMATEL and ANP were used to analyze the questionnaires of respondents. The research result shows that, from the employees'' psychological contract perspective, the key codes that affect employee''s retention are "enterprise with competitive advantage", "sense of achievement", "long-term employment in enterprise", "promotion", "performance payment", "welfare" and "loyalty"; from the organizations'' psychological contract perspective, the key codes include "enterprise with competitive advantage", "innovative research and development ability", "promotion", "performance payment", "welfare" and "long-term employment in enterprise". What is interesting is that R&;D supervisors in enterprises do not consider "loyalty" and "sense of achievement" as the key codes that affect retention willingness but "innovative research and development ability" is. Besides, enterprises shall take more responsibility, that is, to pay more attention on the organization''s psychological contract for promoting the retention willingness of R&;D staff. Furthermore, the cause and effect diagram shows that both employees and organizations consider builidng the "enterprise with competitive advantage" is an improtant source for promoting the retention willingness of R&;D staff. For the organization, the data reveals that "promotion", "performance payment" and "innovative research and development ability" are the key codes affecting mostly the enterprises with competitive advantage, while "welfare", "loyalty" and "performance payment" are the key codes affecting mostly the enterprises with competitive advantage from employee''s perspective. Therefore, this research contributes in the R&;D staff''s retention in sapphire substrate manufacturing by proposing some development strategies such as "construct a talent-appealing promotion system", "construct a competitive performance payment system", "construct a complete welfare system", "construct innovative R&;D teams" and "improve employee''s loyalty", to effectively improve the superiority and competitiveness of enterprise. Yi-Chung Hu 胡宜中 2016 學位論文 ; thesis 142 zh-TW |