Do Customer Complaints Affect Life Insurance Claimer’s Claims Decisions?
碩士 === 逢甲大學 === 風險管理與保險學系 === 104 === In a life insurance company, claimer played an important role when the customers submit their claims. They determine the covered loss and whether to approve the claim depending on their professional judgment. Claimer would figure out irrational reasons to ensure...
Main Author: | 王孝章 |
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Other Authors: | 曾鹿鳴 |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/06179347507255964571 |
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