Improve Employee Motivation of BIDV, A Case Study of Southern Hanoi Branch

• Main Authors: Ho Xuan Ly, 胡春麗
• Other Authors: Hsiao Tseng Lin
• Format: Others
• Language: en_US
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/5bywje

碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 104 === The objectives of this study are to: (1) review the concepts related to employee’s motivation, working environment, and the salary of employees for banking services, (2) estimate the impact of working environment and salary on employees at BIDV Southern Hanoi Branch, and (3) propose solutions to help improving the employee motivation at the BIDV Southern Hanoi. To support these research objectives, quantitative research method is deployed with primary data collected from survey of questionnaire with 100 employees of the bank. Results indicate that chosen factors can explain for 38.3% of changes in employees’ satisfaction at BIDV Southern Hanoi. Working space takes the highest influence on employees’ satisfaction. However, there are some factors that come up with insignificant unstandardized coefficients, namely working space, working light, fixed salary and bonus, tangible and intangible rewards and fixed benefits, and skill and job position-based pay system. Among the significant factors, working air has the highest impact to employees’ satisfaction in comparison with working layout, working noise, and working air.