| Summary: | 碩士 === 國立彰化師範大學 === 公共事務與公民教育學系 === 104 === The budget, accounting and statistics are three of the integrated use of work which is a close association between the nation and the implementation of government affairs. Looking forward to the country's limited resources and make the most effective rational use in order to facilitate maximum financial performance. The management of“budget, accounting and statistics ("BAS") agencies” adopt transcendental system designing "a whip", make the budget, accounting and statistics not easy to interference. It is also an important operation feature of the administrative system. Furthermore, the administrative command system adopted "two-track" operation, which is not only receiving“budget, accounting and statistics personnel” assignment from the heads of agencies the command, but under the supervision of the higher level of the BAS,“budget, accounting and statistics personnel” have to be both policy makers and staff aides simultaneously. Meanwhile, the special status of dual membership, and“budget, accounting and statistics personnel” faced two kinds of command system and organizational goals on the role-playing, thus forming“budget, accounting and statistics personnel” staff role conflict and stress.
The current study is exploring the relationship between the“budget, accounting and statistics personnel” role conflict and organizational climate, interpersonal communication, leadership style , and view it on the status of the“Changhua prison, Agency of Correction, Ministry of Justice”, and then using documentary analysis and in-depth interviewing as a research examine tool to find out reducing role conflict of opinions and recommendations to facilitate agency and organizes affairs to promote the goals reached.
According to the conclusions, this study has proposed suggestions as followed: 1. The suggestions to agency of correction: (1) Plan correction affairs training courses and staff activities, in order to reduce the difference of understanding and increase the interaction. (2) Manager of agency should know the forward of affairs, timely give instruction and support budget, accounting and statistics personnel”. (3) Strengthen conflict management and communication mechanisms, shaping a good organizational climate, in order to enhance mutual trust and identity. 2. The suggestions to the higher level of the BAS: (1) Solicit suggestions and Payment establish norms. (2) Intensive training system and cultivate specialized competence. 3. The suggestions to“budget, accounting and statistics personnel”: (1) Active participation“budget, accounting and statistics” education and training, to enrich the professional knowledge and ability. (2) Actively involved in affairs-related training and workshops to enhance the knowledge and relationships. (3) Establish appropriate standard operating procedures for agency financial, to enhance the quality of work life. (4) Strengthen legal“budget, accounting and statistics” and processes advocacy, reducing affairs communication barriers. (5) Uphold positive service attitude, initiative to communicate and promote to assist with affairs. (6) Strengthen conflict management and communication skills, to improve service quality. (7) Initiative to provide correct and effective approach to improve administrative efficiency. (8) Financial transparency, implement the resource integration and usage. (9) Make the best allocation of work, establish peer-to-peer communication.
|
|---|
