A Study of Internship Quality of Working Life,Internship Satisfaction and Career Planning-An Example of National Kaohsiung University of Hospitality and Tourism

• Main Authors: PENG, CHIEN-TZU, 彭千慈
• Other Authors: HSIEH, CHIA-LI
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/r349pm

碩士 === 國立高雄餐旅大學 === 餐旅管理研究所 === 104 === Driven by the government tourism policy, the number of inbound visitors has doubled, many tourist hotels are built.Thus, the demand for hospitality industry personnel is increasing sharply than before. However, the main manpower of hospitality market is interns. From the literature review, the higher the employee perception of working life quality, the more their job satisfaction and job involvement and performance is. The degree of job satisfaction has also affected their career planning after the interns graduate from the school. Thus, this study focuses on the relationship of interns working life quality, internship satisfaction and career planning. The results show that the leadership style, teamwork and compensation, and welfare were significantly influencedby internal and overall satisfaction. The leadership style and compensation and welfare had significant differences on the external satisfaction. The intern satisfaction had a less significant influence on the career planning. In addition, there were significant differences in career planning according to the different academic background. There were significant differences in the intern satisfaction between participants’ gender and internship location.