Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support
碩士 === 國立中山大學 === 人力資源管理研究所 === 104 === In workplace, coworkers are the people that employees interact with most frequently. Most research studied on the effects of coworker support emphasize on such support can relieve employees’ psychological pressure and intention to leave. But will such supporti...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
|
Online Access: | http://ndltd.ncl.edu.tw/handle/3ug434 |
id |
ndltd-TW-104NSYS5007008 |
---|---|
record_format |
oai_dc |
spelling |
ndltd-TW-104NSYS50070082019-05-15T23:01:38Z http://ndltd.ncl.edu.tw/handle/3ug434 Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support 有一好無兩好-同事支持的副作用之探討 Yu-Ping Lo 羅雨萍 碩士 國立中山大學 人力資源管理研究所 104 In workplace, coworkers are the people that employees interact with most frequently. Most research studied on the effects of coworker support emphasize on such support can relieve employees’ psychological pressure and intention to leave. But will such supportive behaviors just bring positive effects? In this study, I used critical incidents technique (CIT) and collected 44 critical incidents about coworker supportive behaviors. I analyzed and categorized these these behaviors into 2 kinds, direct supportive behavior and indirect supportive behaviors. Both 2 kinds of coworker supportive behaviors do have derived positive effects, but they also bring some side effects. For direct supportive behaviors, they bring 4 kinds of side effect, including: having error on tasks, putting more hours to rectification, having worse quality of work output, having insufficient knowledge on task. For indirect supportive behaviors, they bring 2 kinds of side effect, including: increasing workload and increasing job pressure. Besides the described side effects, direct supportive behaviors derive 5 kinds of negative feelings, including: worry about be recognized as having insufficient ability, worry about generating communication misunderstanding, worry about be untrusted by coworker, worry about having not a sense of accomplishment, worry about be grabbed of credit by coworker. Indirect supportive behaviors derive 2 kinds of negative feelings, including: feeling of being deceived and feeling being forced. Finally, this study discussed the results and made some practical recommendations. Chin-Kang Jen 任金剛 2015 學位論文 ; thesis 50 zh-TW |
collection |
NDLTD |
language |
zh-TW |
format |
Others
|
sources |
NDLTD |
description |
碩士 === 國立中山大學 === 人力資源管理研究所 === 104 === In workplace, coworkers are the people that employees interact with most frequently. Most research studied on the effects of coworker support emphasize on such support can relieve employees’ psychological pressure and intention to leave. But will such supportive behaviors just bring positive effects?
In this study, I used critical incidents technique (CIT) and collected 44 critical incidents about coworker supportive behaviors. I analyzed and categorized these these behaviors into 2 kinds, direct supportive behavior and indirect supportive behaviors.
Both 2 kinds of coworker supportive behaviors do have derived positive effects, but they also bring some side effects. For direct supportive behaviors, they bring 4 kinds of side effect, including: having error on tasks, putting more hours to rectification, having worse quality of work output, having insufficient knowledge on task. For indirect supportive behaviors, they bring 2 kinds of side effect, including: increasing workload and increasing job pressure.
Besides the described side effects, direct supportive behaviors derive 5 kinds of negative feelings, including: worry about be recognized as having insufficient ability, worry about generating communication misunderstanding, worry about be untrusted by coworker, worry about having not a sense of accomplishment, worry about be grabbed of credit by coworker. Indirect supportive behaviors derive 2 kinds of negative feelings, including: feeling of being deceived and feeling being forced.
Finally, this study discussed the results and made some practical recommendations.
|
author2 |
Chin-Kang Jen |
author_facet |
Chin-Kang Jen Yu-Ping Lo 羅雨萍 |
author |
Yu-Ping Lo 羅雨萍 |
spellingShingle |
Yu-Ping Lo 羅雨萍 Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
author_sort |
Yu-Ping Lo |
title |
Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
title_short |
Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
title_full |
Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
title_fullStr |
Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
title_full_unstemmed |
Every Advantage Has Its Disadvantage: An Exploratory Study on Side Effects of Coworker Support |
title_sort |
every advantage has its disadvantage: an exploratory study on side effects of coworker support |
publishDate |
2015 |
url |
http://ndltd.ncl.edu.tw/handle/3ug434 |
work_keys_str_mv |
AT yupinglo everyadvantagehasitsdisadvantageanexploratorystudyonsideeffectsofcoworkersupport AT luóyǔpíng everyadvantagehasitsdisadvantageanexploratorystudyonsideeffectsofcoworkersupport AT yupinglo yǒuyīhǎowúliǎnghǎotóngshìzhīchídefùzuòyòngzhītàntǎo AT luóyǔpíng yǒuyīhǎowúliǎnghǎotóngshìzhīchídefùzuòyòngzhītàntǎo |
_version_ |
1719139584912130048 |