| Summary: | 碩士 === 國立臺北護理健康大學 === 護理研究所 === 104 === The purpose of this study is to investigate the influence of work-family conflict、social support and occupational burnout among married female shift working nurses. This is the correlation for the cross-sectional study design, the object of study is the married female shift working nurses in a medical center in Taipei. A convenience sampling of 136 nurses was selected,and were invited to complete a structured questionnaire, with a recovery rate of 88.89%. The research tools include "Work-Family Conflict Scale ","Social Support Questionnaire", and "Occupational Burnout Inventory ". With the use of statistical analysis software, SPSS 19.0, a descriptive statistics, independent-samples t-test, One-way ANOVA, Pearson’s correlation, multiple regression, and hierarchical multiple regression were carried out for statistical analysis.
Results of the research showed: (1) the level of work-family conflict and social support for married female shift working nurses were both moderate high-level, the burnout is the moderate level. (2) the difference between the demographic and job characteristics for the married female shift working nurses, Statistics on ”Age”,”Living conditions”, ”Shifts” and ”Average weekly overtime hours” reached significance level (p＜.05). (3) The work-family conflict, the social support and occupational burnout for married female shift working nurses are considerably associated. Work-family conflict and social support had a significant negative correlation (r=-.29, p＜.001), whereas work-family conflict and occupational burnout had a significant positive correlation (r=.61, p＜.01), Social support was also negatively correlated with occupational burnout (r=-.25, p＜.01). (4) The predictors of occupational burnout for married female shift working nurses are ”Shifts”, ” Average weekly overtime hours”, ”Work-family conflict” and ” Work social support”, a total of 46.8% of the measures of variation can be explained. (5) Social support has a partial mediation effect on work-family conflict and occupational burnout. Although the overall social support (including work and family support) did not show a statistically significant mediation effect; however, the further analysis of subscales, work social support for occupational burnout, with mediation effect showed statistically significance (z = 2.19, p < .05) while family social support was not reach statistically significance (z = -0.47, p > .05). The work-family conflict of married female shift working nurses will affect the degree of occupational burnout through the work social support.
Based on the results of this research, it is suggested that the supervisors should single out nurses, who are prone to higher degree of occupational burnout and provide timely work social support and related resources. Also, they should refer to the research’s identified impact factors, develop strategies for improvement and assist married female shift working nurses in reducing their work-family conflict effectively. In this way, the occupational burnout may be reduced while quality of nursing care may be enhanced.
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