The Impact of P-J Fit and Work Design on Job Satisfaction and Job Performance:A Study of Thai and Taiwanese Employees

• Main Authors: Nicha Sukparungsee, 吳寶麗
• Other Authors: Chiou, Hawjeng Ph.D.
• Format: Others
• Language: en_US
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/7rxs6q

碩士 === 國立臺灣師範大學 === 管理研究所 === 104 === Work design has a great impact on work outcomes, especially on job satisfaction and job performance. As work design combines all kinds of work together, for those who feel fit, they will feel satisfied and perform well on their job. In this research, the researcher had examined on the relationship between work design, person-job fit, nationality and work outcomes, taking into account the culture differences between two countries, which are Thailand and Taiwan. Even though Thailand and Taiwan are both Asian countries that shares a lot of cultural practices, both countries still have some different way of practices; such as, Thai people are normative, while Taiwanese are pragmatic. In this point, Taiwanese save and invest more for future life. Therefore, this research predicts that effects of work design on person-job fit and work outcomes of Taiwanese would be stronger than Thai people. The survey was conducted in Thailand in order to collect data for determining the impact of work design, person-job fit and nationality towards work outcomes on Thai people. And the researcher also compared Thai data with Taiwanese data in order to see the difference between the two countries. The data was collected in a full length of different industries in Thailand. The sample data had 204 samples, which consisted of 163 females (79.9%) and 41 males (20.1%). The researcher then performed a series of analysis in order to understand the situations of work design, P-J fit, job performance and job satisfaction. The results of the analysis can mostly support the hypothesis. For instance, Work design can predict P-J fit and work outcomes (job satisfaction and job performance). P-J fit can predict work outcomes, and also play an important role as a mediator. However, the moderation of nationality only partially supported the hypothesis because differences only exist when the impact of work design on P-J fit, which eventually impact on work outcomes is stronger for Thais. On the contrary, the impact of work design on job satisfaction is stronger for Taiwanese, which means that good work design makes Taiwanese feel more satisfied with their job. In conclusion, work design is very important because it can have an effect on work outcomes. However, the relationship between work design and work outcomes becomes stronger when it passes through P-J fit. Thence, work design impacts on P-J fit, which finally impacts work outcomes. Moreover, the differences in culture can also have an impact on differences of this relationship in different countries. Finally, the implication of this research for work design and the practical methods of work design along with limitations and recommendation to future study were discussed.