Responsive Evaluation for Contract Centers Mechanism of Taipei City Government: Case Study of District Office of Taipei City

• Main Authors: CHANG , YU-CHIN, 張玉琴
• Other Authors: CHANG, SHIH-HSIEN
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/9aprfg

碩士 === 國立臺北大學 === 公共行政暨政策學系碩士在職專班 === 104 === Taipei City Government set up a unified mechanism of contract center to strengthen transparency of procurement system, to implement procurement staff rotation and to ensure procurement performance . This study investigated whether this mechanism reach its target. This study uses literature analysis and responsive research with analysis of transparency, performance , appropriateness and policy satisfaction, to explore the voice of the employees , finds that: 1. there are no difference in transparency after the set- up of contract center, but the effect of publicity than substance enhances the reliability of the people. 2. The tender document checks reduce compliance disputes, improve performance ; however, the employees contacting the contract center to file and sent back and forth do not match the efficiency. 3. Reducing compliance disputes to improve the government's image gets policy appropriateness. 4. Reducing the compliance dispute with enhancing the image of government gets high satisfaction, but filling out meaningless questionnaires gets low satisfaction. Policy recommendations of this study are: 1. policy side: expanding of the scope of the mechanism, increasing charge for bid , and building information platform to increase accountability. 2. operation side: strengthening the training of procurement employees, improving co-operation processes, including benefit assessment in the compliance phase, and improving management of the compliance audit.