Managing Corporate Social Responsibility in Supply Chain Operations Reference Model

• Main Authors: Tran Thai Hung, 陳泰雄
• Other Authors: 李世煌
• Format: Others
• Language: en_US
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/43988581747689275358

碩士 === 樹德科技大學 === 經營管理研究所 === 104 === Corporate Social Responsibility (CSR) is now prominent and evident more than ever due to the emphasis laid on businesses regarding environmental, social and ethical issues. Given a lack of studies that have explored the integration of Corporate Social Responsibility (CSR) management within supply chain operations reference (SCOR), the purpose of this study is to identify the discrepancies in how CSR management (CSRM) be incorporated into SCOR, including issues with the hierarchical representation of CSRM processes, metrics, best practices and skills. Analytical hierarchy analysis (AHP) was used to analyze the coverage and integration of CSRM within SCOR. Therefore, this research aims to establish a performance evaluation framework with application of SCOR model using AHP method for evaluating CSR performances in food supply chains and can enables companies to analyze and improve their supply chain CSR operations by linking business processes, performance metrics, practices and people skills into a unified structure. These may be potentially helpful for embedding CSRM processes within other SC processes, visualizing CSR performance metrics in a SC’s value hierarchy and integrating SCOR’s CSRM with organizational enterprise CSRM. Application of SCOR model in the development of a performance evaluation framework for CSRM in supply chains enables us to account for indirect relationships and the complex interactions existing among the CSR variables in supply chain.