THE STUDY OF DIAGONAL COMMUNICATION OF RGANIZATION-A CASE STUDY OF INTERACTION BETWEEN THE MANAGEMENT AND EXECUTIVE LEVEL OF A CLASS BUILDER

• Main Authors: Chang-Pin Chen, 陳仲斌
• Other Authors: Hsing-ya Yang
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/7vkhy3

碩士 === 大同大學 === 工程管理碩士在職專班 === 104 === In response to the rapidly changing and competitive external environment, and create a project company case by case should be composed in a matrix organizational structure and division of responsibilities decision making, management and implementation of layers, each with different levels of both assessment and management means. How different organizational levels of coordination mechanism through communication and so on, so that decision-making, management and executive level three facets goal is the same, to achieve internal development organizations willingness to share their knowledge and behavior, an important factor to support development and implementation of knowledge management can drive operational performance. In this study, the aforementioned organization, discuss organizational structure, business performance, organizational relationship between communication and knowledge sharing. In cases of oblique communication occurs between engineering project engineering company A tender process of procurement management and executive level functional unit of the process of the implementation of observation, employees approximately 13 human subjects in depth interviews and participant observation, by Stuart of Yin (2016) policy matrix analysis method for analysis, the aggregate of the following three elements help to improve the quality of internal communication, knowledge management, respectively, submit proposals and communicate objectives and characteristics of managers, etc., of the organization can deliver the message before to detect the possibility of misunderstanding caused by employees, to be ruled out, achieve effective, high-quality communication.