The Impact of Soft Skills upon Employability – An Empirical Investigation Study on Financial Service Practitioners from a Public Bank around Taoyuan PLCs in Taiwan

• Main Authors: CHANG,HUI-TING, 張惠婷
• Other Authors: LIN,RUI-FA
• Format: Others
• Language: zh-TW
• Published: 2017
• Online Access: http://ndltd.ncl.edu.tw/handle/34943919487609284891

碩士 === 逢甲大學 === 合作經濟暨社會事業經營學系 === 105 === Soft skills and employability are not only the long-term development of professional fields, but may even be transformed into the ability to work in different areas of expertise, so the key to soft skills and employability is the success at organizational and individual levels in maintaining competitive advantages simultaneously. In the era of knowledge economy, the rapid changes in industrial structure, the workplace must be able to continue to absorb new knowledge, and to adapt to non-lifetime employment patterns and non-linear career development path. Therefore, this study attempts to explore the impact of soft skills and employability of the bankers of the case bank Taoyuan area and the quantitative research was carried out by the practitioners of the case bank Taoyuan area branch. In this study, 300 questionnaires were issued and 240 valid questionnaires were obtained. The actual situation of the influence of soft skills and employability was discussed. And then the case bank Taoyuan area practitioners as the research object to the questionnaire survey method. According to the statistical analysis of class returns, the results show that the soft skills and employability of the employees in this public service bank around Taoyuan areas are moderately affected. The soft skills, service lerning and self-efficacy and their interactions with cultural intelligence and emotional intelligence can filfull the potentialities of employees, the influence on the employability is quite large, and the effect of Workability and Marketability is derived. For the positioning the new bank services in the Taoyuan areas via human capital management, this study provides a sustainable thinking direction.