Customers’ Satisfaction in Banking Service: An Empirical Evidence from Bank for Investment and Development of Vietnam
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 105 === Service quality and customer satisfaction are extremely important concepts to any banks for customers all over the world have become more quality conscious. Therefore, the level of customer satisfaction should be measured with the aim to better understand c...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63jzsd |