| Summary: | 碩士 === 國立中央大學 === 高階主管企管碩士班 === 105 === The safety and quality of medical equipment directly matter to the personal safety and to the prevention of the second damage to patients.Approved and practiced by the medical equipment industry all around the world, “Risk management” is a crucial procedure because the assembling of the medical equipment has a prime focus on the quality of outputs.With the globalization and severe impacts from the internet, company’s profits are decreasing in line with the increase in competition.While encountering the rise of Chinese industries, the impacts of new American imperialism and the governments’ protection for their domestic industries, companies have attempted to boost their profits by developing new products and new functions to their goods. However, the results are quite limited.To enhance the product qualities and the profits, companies apply Design Thinking and regard the units of production and assembling as the internal customers. That is, companies need to examine and weigh not only the needs of customers but also the employees of the production and assembling units.
By employing the five stages of Design Thinking – Empathy, Define, ideate, Prototype, and Test, companies observe and explore the processes involved in production and assembling through the humane viewpoints, so the companies can figure out the underlying psychological needs in the production and assembling and disclose the un-recognized, potential needs of employees of the production and assembling units.
By utilizing and expanding the Design Thinking principle, this research study has developed a system of applying Design Thinking process as follows:
1. Observe the inconvenient processes involved in assembling
2. Compile and confirm the complains in the past and examine the internal human mistakes
3. Conduct surveys of employees regarding to the items affecting the production quality
4. Analyze and sort the problems, provide the solutions, and conduct case studies
The aim of the system is to improve the methods in the course of production and assembling.
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