Research on the relationships of Emotional Labor, Emotional Intelligence and Emotional Exhaustion of Counselors

碩士 === 國立東華大學 === 諮商與臨床心理學系 === 105 === This study is addressing relationships among emotional labor, emotional intelligence and emotional exhaustion of counselors. There were 74 counselors with qualified license recruited as the research subjects by using snowball sampling in responding the questi...

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Bibliographic Details
Main Authors: Jian-Yin Weng, 翁家茵
Other Authors: Zhi-Ru Liu
Format: Others
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/34522211348461913787
Description
Summary:碩士 === 國立東華大學 === 諮商與臨床心理學系 === 105 === This study is addressing relationships among emotional labor, emotional intelligence and emotional exhaustion of counselors. There were 74 counselors with qualified license recruited as the research subjects by using snowball sampling in responding the questionnaire. The analysis revealed findings are as following: (1) the counselors exhibited high level of emotional labor and emotional intelligence; (2) emotional labor and emotional intelligence are positively correlated; (3) there is no correlation between emotional labor and emotional exhaustion; (4) there is no correlation between emotional intelligence and emotional exhaustion. Suggestions and limitations for future studies, researchers and counselors are discussed.