A Study on the Intention of Hospital Network Registration System for Middle-aged and Old People

• Main Authors: SUN, SHU-CHEN, 孫淑真
• Other Authors: LIN, CHING-SHOW
• Format: Others
• Language: zh-TW
• Published: 2017
• Online Access: http://ndltd.ncl.edu.tw/handle/phju64

碩士 === 南開科技大學 === 福祉科技與服務管理所 === 105 === Due to the medical treatment facilities, the public sanitation and the environmental quality has improved, the average age of the people is extended, the rapid increase in the number of elderly population. People usually take too much time to the doctor,and since the government start to put the National Health Insurance in force,people not only increases to the medical service demand, but also getting higher and higher expectation on the medical service quality.As there comes the Internet ,people has changed radically due to penetration of Web usage. There are more and more medical institutions using the network registration system, people is no difficultly to use the network registration system, but how to provide more convenient, more faster network registration system is the big issue that the medical institutions has to be concerned.The purpose of this study was to explore the factors influencing the use of hospital network registration in the elderly,and it based on the Unified Theory of Acceptance and Use of Technology （UTAUT）, which constructs the research framework of the use of hospital network registration system ; The study was taking Nantou County 45 years of age in the elderly as the object , and 400 questionnaires were collected and a total of 384 copies of valid samples were collected.The respondents' gender, age, educational level, occupation and thefrequency of use hospital network registration system has significant differences in performance expectation, ease of use expectation, social impact and favorable conditions. The Multivariate regression analysis shows that performance expectation, Easy to use expectations, social impact and helpful conditions will significantly positive impact on the elderly use the hospital network registration system intention,of which has the greatest impact is on social impact, indicating that the elderly are most vulnerable to the surrounding friends and relatives, online community and media advertising, the overall interpretation of the research model up to 66%. Keywords: Hospital network registration, Unified theory of acceptance and use of technology, Behavioral intentions