The research of customer management, service quality andsatisfaction for law firms
碩士 === 國立臺灣大學 === 財務金融組 === 105 === The management of customer relationship, service quality and the satisfaction of the clients is critical in recent business management scope. This essay discuss the how the law firm manage the golden triangle of the custom relationship maintenance and therefore pr...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/nhqd38 |
| Summary: | 碩士 === 國立臺灣大學 === 財務金融組 === 105 === The management of customer relationship, service quality and the satisfaction of the clients is critical in recent business management scope.
This essay discuss the how the law firm manage the golden triangle of the custom relationship maintenance and therefore present in a positive way.
The essay suggests the law firm may offer the correct legal opinions and strategies including the cost benefit analysis and the risk estimation for solving the disputes at once. Meanwhile, the law firm may improve the service quality to maintain the client- attorney at law relationship.
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