Research on Constructing Integrated Business Service and IoT System - Take the ice maker industry as an example

• Main Authors: WU,SHENG-CHENG, 吳聲振
• Other Authors: LIAO, CHIN-NUNG
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/76s5jk

碩士 === 中華科技大學 === 經營管理研究所 === 106 === The rise of the Internet has affected the entire business and people's activity habits for more than two decades. In recent years,many products have integrated the Internet to become the application of the Internet of Things. This has caused us to face up to this new technology. Innovation trends. Although there are a large number of IoT products on the market at present, most of them belong to household electrical appliances in daily life. There are not many management systems that integrate the Internet of Things and provide a complete set of services for commercial production equipment. As an example of the ice maker industry , the establishment of an "Integrated commercial service IoT system" is based on the convenience and openness of the Internet, so that ice machine information distributed in various places can be quickly and clearly transmitted to this study. On the developed IoT system, using the integrated business service process designed in this study, the messages are presented on related function screens so that manufacturers, maintenance companies and customers can immediately grasp the operating status of IoT products. Manage the operating parameters of the equipment. When the equipment is faulty, it will immediately alarm and display the cause of the failure and the complete equipment repair progress, and provide a scoring mechanism to allow the customer to score the quality of each maintenance, and to effectively manage the quality of equipment repair equipment. Product integration service value chain enhances the overall value of the product.