Analyzing the Influencing Factors of Customer’s Satisfaction in Manufacturing Industry

碩士 === 中華大學 === 工業管理學系 === 106 === At present, due to the changes in industrial structures and the red-hot competition in the market, customers emphasize more and more on product value, product reliability, personnel’s service, service efficiency and the environment. The satisfaction of service qual...

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Bibliographic Details
Main Author: 范美玲
Other Authors: Chiu-Chi Wei
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/jz99nm