Investigating Service Quality of Funeral Industry in Tawain using Kano Two-dimentional Quality Model-Taking Taoyuan,Hsinchu and Mialoli Counties as Examples
碩士 === 中華大學 === 工業管理學系 === 106 === According to the investigation of Taiwan Trend Research, the number funeral industry steadily grows at approximately 4% every year in recent 5 years. Currently, there are more than 4,000 practitioners and produce about 25 billion turnovers each year. Funeral indust...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/c937qm |