Research on Human Resource Management and Organizational Citizenship Behavior of Nurse Aides in Long-Term Care Facilities

博士 === 中華大學 === 科技管理博士學位學程 === 106 === This study is based on exploring human resource management practices from the perspective of long-term care facilities. The purpose of the study is to examine the mediating impact of psychological ownership and affective commitment between high involvement huma...

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Bibliographic Details
Main Authors: CHANG,HAO-FENG, 張浩峰
Other Authors: CHEN,TUNG-LIANG
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/54aw2y
Description
Summary:博士 === 中華大學 === 科技管理博士學位學程 === 106 === This study is based on exploring human resource management practices from the perspective of long-term care facilities. The purpose of the study is to examine the mediating impact of psychological ownership and affective commitment between high involvement human resource management practices and organizational citizenship behavior. The results are expected to enable the building of appropriate human resource management practices in long-term care facilities to enhance the intensive links with nurse aides, to promote the service quality of long-term care organizations, and to steadily reserve and effectively apply nurse aides to break through the difficulties related to nurse aides’ human resources and the development of long-term care facilities. The subjects are nurse aides who serve in senior citizens’ welfare institutions and have been awarded with best-performing and second-performing accreditations. The study is designed to examine the effect of the human resource management practices of long-term care facilities on organizational citizenship behavior to explore the role of the internal mechanism in achieving effectiveness. The results clearly reflect that there is lack of empowerment of nurse aides in long-term care facilities. Hence, the promotion of the current nurse aides’ capability can help to identify the organizational culture and operational philosophy, increase their involvement and sense of belonging, and furthermore, provide a stable service of high quality human resource management. Concrete suggestions for government policy planning, human resource management practices in long-term care facilities and the empowerment of nurse aides are provided in this study.