The Influence of Staff’s Perception of Patient Safety Culture on The Attitude of Medical Quality in A Regional Hospital

• Main Authors: Chang-Ying, Ho, 何長穎
• Other Authors: 蔡雅芳
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/7jj6xy

碩士 === 中山醫學大學 === 醫療產業科技管理學系碩士班 === 106 === Patient safety is an important medical care issue that is universally regarded globally. The organization''s patient safety culture will affect the results of patient safety, and the results will affect the medical quality of the medical institution. Therefore, this study aims to use the case of hospital staff as research objects to understand the staff’s perceptions of the patient safety culture and their attitude of medical quality, and to further explore the relation of the staff’s perception of patient safety culture and the attitude of medical quality. In this study, a cross-sectional study was used. The survey was used to investigate the perception of patient safety culture in different departments of case hospitals, and the staff’s attitude of medical quality in different departments, and to discuss whether the patient safety culture was affect the attitude of medical quality. On December 25th, 2017, the recipients closed the questionnaire and distributed 617 questionnaires. 583 questionnaires (including 1 invalid questionnaire) were recovered. The effective sample was 582 questionnaires. The effective recovery rate was 0.943. The statistical analysis software SPSS version 22.0was used. Then I use this software with appropriate statistical analysis methods, which accorded to research framework and research hypothesis to analysis research data. The results of this study found that occupational categories, types of employment, educational level, and whether or not direct contact with patients in staff’s data characteristics will affect staff’s perceptions patient safety culture; gender, whether to serve as supervisor, age, occupational category, and education level will affect staff''s medical quality attitudes; The staff’s perceptions of patient safety culture will affect the staff''s attitude of medical quality(P = 0.000), and the staff’s perceptions patient safety culture in the correlation analysis shows a positive correlation with the staff''s attitude of medical quality(β = 0.485, P = 0.000). The staff’s perceptions of patient safety culture have a statistically significant difference in the staff''s attitude of medical quality attitude, whether in simple regression or relation analysis. According to correlation analysis, there is a significant positive correlation between staff’s perceptions of patient safety culture and attitude of medical quality. Therefore, the better the staff’s patient safety culture is, the better the staff''s medical quality attitude.