Factors Affecting Trust and Customer Satisfaction in E-Banking Services at BIDV
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 106 === Creating service trust and customer satisfaction is important for providers of online banking services such as BIDV. Understanding the factors that affect trust and service satisfaction can help banks attract more customers, create greater loyalty and gain...
Main Authors: | Hoang Nghia Dung, 黃儀勇 |
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Other Authors: | Lee, Hsien-Da |
Format: | Others |
Language: | en_US |
Published: |
2017
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Online Access: | http://ndltd.ncl.edu.tw/handle/c55kb6 |
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