A study for importance of the critical success factors of promoting smart city

• Main Authors: Liu, Li-Hua, 劉麗華
• Other Authors: Lin, Hsiu-Fen
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/bj38jn

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 106 === The city is a mixed population, environment, economy, and politics. With the rapid development of information and communication technology and the rapid growth of the city population, city development has entered a new phase of “smart cities”. In this study, by comprehensively collating the relevant literature of smart cities, four evaluation dimensions (smart technology, smart citizen, smart environment, and smart governance) and 16 criteria were developed to promote the key success factors of smart cities. Using the fuzzy analysis hierarchical process (FAHP) and extent analysis method to construct a fuzzy evaluation model for promoting the key success factors of smart cities, designing assessment scales, and using experts from industries, academics, and experts in the relevant fields of smart cities as evaluators, and calculating the key to promoting smart cities. The success factor evaluates the relative weights of facets and criteria, and compares the importance of each relative weight. This study uses the decision-making approach of group collaborative assessment to conduct research on the key success factors evaluation model for smart cities. The results of this study show that “smart citizen” and “smart technology” are the critical to promote the success of smart cities. Promoting smart cities should be based on citizens and backed by information and communication technology. Citizens have high quality of information literacy, then information and communication technology can start make the most of their benefits. In the evaluation criteria, the evaluators emphasis that “knowledge sharing” and “information literacy” are the most important factors. Citizens have the ability to collect, evaluate and use information and adopt social networking platforms to share knowledge are importance role in promoting smart cities. Through the research results, the importance of promoting the key elements of smart cities is proposed, which can serve as an important reference for the successful promotion of smart cities by relevant government departments and industrial agencies.