Building an Enterprise Social Network Platform : The Case of Chang Chun Group

• Main Authors: TSUNG-CHI CHIANG, 江宗記
• Other Authors: Tzu-Chuan Chou
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/23tgsv

碩士 === 國立臺灣科技大學 === 資訊管理系 === 106 === Changchun Petrochemical Group, the petrochemical industry as the core, under which has three major core companies, and others dozens of related companies in Europe, the Americas and Asia-Pacific. It is a large-scale enterprise group with annual revenue of three hundred billion and more than five thousand employees. Founded more than sixty years, with its research and innovation as the driving force for its growth, relying on the successful development of its own products, a number of products have entered the ranks of major international manufacturers, showing the outstanding reserch and development capabilities. Not only its production technology, in information management, also inherits the company's research and innovation spirit. From a very early stage, it completed the Novell Netware regional network between head office and factories, and developed its own information system. In 1996, started to implement Notes system. In 2002, built its own ERP system to achieve computerized. In 2006, developed mobile device applications, started the mobilization. In 2007 imported IP-PBX system, and integrated the complete enterprise network, communications and application architecture, made the imformation ubiquitous. In the past, people used telephones, e-mails to communicate. However, communication became the major problem in the cross departments and among the factories and countries. Many companies are now seeking to solve this problem by using instant messaging software such as Line, Skype, etc. In this case, Changchun Petrochemical Group is one step earlier to develop their own social media software, through improvisation, innovation. By using the existing technology resources in the enterprise, despite the lack of experience in developing App of mobile devices, attempt to try and challenge, step by step to build the functions, finally developed CCP iSender cloud system, highly integrating social communities and enterprise ERP. Using of resources at hand, and generating beneficial results. This paper includes two parts of the case and case discussion. This case can be used to discuss the related issues such as Social Network, IT Innovation Logic, Resource Bricolage theory, Organization Ambidexterity and other related issues. Through the discussion of this case, we can observe how Changchun practices the modern enterprise community, and its prospective thinking mode, R&D experiment spirit, innovative technology application ability, to solve the potential information needs and problems of the enterprise. Enhance the competitiveness of enterprises.