Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff
碩士 === 中華科技大學 === 經營管理研究所 === 107 === The purpose of this study is to understand the relationship between work stress and work performance of airport ramp staff. The subjects of the study are the airport ramp staff from Taiwan Airport Service Company and Evergreen Airline Services Corporation, two m...
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ndltd-TW-107CHIT04570162019-06-27T05:42:44Z http://ndltd.ncl.edu.tw/handle/k4u97b Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff 機場地勤勤務人員工作性質壓力原因分析之研究-以松山機場地勤公司人員為例 LIN HUNG-HO 林宏河 碩士 中華科技大學 經營管理研究所 107 The purpose of this study is to understand the relationship between work stress and work performance of airport ramp staff. The subjects of the study are the airport ramp staff from Taiwan Airport Service Company and Evergreen Airline Services Corporation, two major ground handling companies in Taipei Songshan International Airport. This investigation altogether provides questionnaire 212, the actual recovery of 212 copies, of which 9 invalid questionnaires, for an effective questionnaire returns-ratio, is 95.75%. Independent sample T-Test, One-Way ANOVA, and Canonical Correlation Analysis are used to obtain the following findings: 1. Different demographic variables (gender, age, education level, place of work, marital status) have no significant differences in work stress except marital status. 2. There are no significant differences in quality of life among different demographic variables (gender, age, education, place of work, marital status). 3. The ground staff’s work stress has a significant negative correlation with the quality of life (QOL) WU, CHUNG-JEN 吳崇仁 2019 學位論文 ; thesis 72 zh-TW |
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碩士 === 中華科技大學 === 經營管理研究所 === 107 === The purpose of this study is to understand the relationship between work stress and work performance of airport ramp staff. The subjects of the study are the airport ramp staff from Taiwan Airport Service Company and Evergreen Airline Services Corporation, two major ground handling companies in Taipei Songshan International Airport. This investigation altogether provides questionnaire 212, the actual recovery of 212 copies, of which 9 invalid questionnaires, for an effective questionnaire returns-ratio, is 95.75%. Independent sample T-Test, One-Way ANOVA, and Canonical Correlation Analysis are used to obtain the following findings:
1. Different demographic variables (gender, age, education level, place of work, marital status) have no significant differences in work stress except marital status.
2. There are no significant differences in quality of life among different demographic variables (gender, age, education, place of work, marital status).
3. The ground staff’s work stress has a significant negative correlation with the quality of life (QOL)
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author2 |
WU, CHUNG-JEN |
author_facet |
WU, CHUNG-JEN LIN HUNG-HO 林宏河 |
author |
LIN HUNG-HO 林宏河 |
spellingShingle |
LIN HUNG-HO 林宏河 Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
author_sort |
LIN HUNG-HO |
title |
Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
title_short |
Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
title_full |
Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
title_fullStr |
Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
title_full_unstemmed |
Study on the causes of working stress of airport ramp staff - A case study of Taipei Songshan International Airport ground staff |
title_sort |
study on the causes of working stress of airport ramp staff - a case study of taipei songshan international airport ground staff |
publishDate |
2019 |
url |
http://ndltd.ncl.edu.tw/handle/k4u97b |
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